Radiant Inn And Suites

I think that you should post that you were required $50 deposit.
Think that is unfair

We reserved this hotel 3wks in advance through AAA for 2 nights. Although I had a reservation with a confirmation # for a deluxe family suite with 3 beds(2 beds and a sofa couch) we were given a room on the second floor with one bed and a sofa. Needless to say we did not realize this untill AFTER we (including my 76yr old mother in law) carried all our luggage up to the room by way of the stairs. Did I mention they don't have an elevator. After brining this to the clerks attention, she said we only reserved a one bed room. Even though the the confirmation stated it was 3 beds and that's what was pictured on the the reservation shown to her on my phone. Needless to say we were left having to find a hotel at the last minute. This after driving 6 and a half hours. Pick somewhere that appreciates customers and doesn't try to take advantage of people just because their from out of town.

Baby roaches in the room